Terms of Service
Last updated: February 2026
1. Services Provided
CUPRES AI provides design, development, and integration of AI-powered agents and automation workflows. We utilize third-party platforms including Voiceflow, n8n, and Google Workspace to deliver managed automation solutions.
2. AI Accuracy & Liability
You acknowledge that AI agents are powered by Large Language Models (LLMs) which may occasionally produce inaccurate or "hallucinated" information. CUPRES AI is not liable for any damages, financial losses, or business errors resulting from AI-generated outputs or actions taken by the agent.
3. Managed Infrastructure & Fees
Our service is provided as a "managed solution." This means we cover the underlying costs of third-party platforms (n8n Cloud, Voiceflow, AI Tokens) as part of your service fee, unless otherwise specified in your individual contract.
4. Fair Use Policy
To ensure system stability, all managed services are subject to a Fair Use Policy. If your AI agent exceeds the reasonable usage limits (token consumption or execution volume) defined in your specific project agreement, we reserve the right to adjust fees or temporarily pause the service.
5. Proprietary Workflows
CUPRES AI retains ownership of the underlying logic, n8n workflows, and custom code developed. The Client is granted a non-exclusive license to use the integrated solution. Direct access to the internal workflow configuration or source code is not included unless a separate buyout is agreed upon.
6. Third-Party Dependencies
Our automations rely on the API stability of third parties (Google, OpenAI, n8n, etc.). We are not responsible for service interruptions or data loss caused by outages or changes in the terms of these third-party providers.
7. Contact Us
If you have any questions regarding these Terms, please contact us at info@cupres-ai.com.
8. Entity
These Terms of Service govern your use of our services. Our services are owned and operated by BLUE SAND d.o.o., (Rovinjska 4, 21000, Split, OIB: 09275447629). By accessing our website or using our AI agents, you agree to these terms.